Tag: Chartered Institute of Customer Management
Consumer Protection Bill awaits assent
Minister Ndlovu
Tawanda Musarurwa Senior Reporter
Consumer protection is set to take a whole new picture in Zimbabwe, with the Consumer Protec ...
Industry Minister to open 5th Customer Service Symposium
Minister Ndlovu
Business Reporter
Industry and Commerce Minister Mangaliso Ndlovu will headline this year’s Zimbabwe Customer Experience and ...
Customer satisfaction down to 64 percent
Tawanda Musarurwa
Zimbabwe’s customer satisfaction index ranking for 2018 has declined by 11,8 percentage points to 63,7 percent, an indication that ...
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