Facebook speaks on Zim users’ security 

Source: Facebook speaks on Zim users’ security – DailyNews Live

31 October 2017

HARARE – Our Assistant Editor, Maxwell Sibanda, has received responses of
questions sent to Mark Zuckerberg’s Facebook.  Find below some excerpts of
the interview with the Facebook spokesperson.

Q: How safe are Facebook users given that government will be tightening
its grip through introduction of new cyber laws?

A: Protecting the security of people on Facebook and the privacy of their
information is hugely important to us. We do not provide any government
organisation with direct access to our servers. We require governments to
follow our published guidelines for requesting information from us.

Q: What is your policy in terms of those who use your platform to abuse
others; that is, the use of hate language?

A:  Our Community Standards prohibit hate speech, terrorism, specific
threats of violence and bullying. As our platform grows, we keep investing
in our teams and work with carefully selected and reputable partners to
make sure that we apply these standards consistently and effectively.

People are who they say they are on Facebook, unlike other places on the
Internet.

People use their names on Facebook, not random screen names or Internet
handles. This means people know who they are communicating with and can
feel comfortable sharing and connecting.

People are also more responsible on Facebook because they can’t hide
behind a fake name and troll other people -t hey have to stand behind what
they post and say.

While we work hard to remove hate speech, we also give you tools to avoid
distasteful or offensive content. Every week, our community reports
millions of pieces of content to us for possibly violating our Community
Standards. To speed up our process of reviewing those reports, we recently
announced that we are adding an additional 3 000 content reviewers to our
existing 4 500 reviewers, nearly doubling our existing team.

Q: How are you dealing with people who create fake accounts?

A: As part of our mission to give people the power to build community and
bring the world closer together, online safety is important to us.

We allow people to use Facebook to challenge ideas and raise awareness
about important issues, but we will remove content that is reported to us
and violates our Community Standards, which includes amongst others
bullying, hate speech and fake accounts.

Misrepresenting yourself on Facebook is against our policies, and we have
a dedicated team that’s tasked with helping to detect and block these
kinds of scams. To help prevent fake profiles, we have built automated
systems over the years that use machine learning and other sophisticated
techniques to help address scams, spam, phishing and malicious accounts,
including profiles that might be impersonating someone else. We recently
improved its measures against fake Facebook profiles, and a team is
dedicated to detect and block those accounts.

Q: How are you dealing with fake news and those who spread it?

A: We take misinformation seriously. People want accurate news on Facebook
– and we want that too. We’ve been working on this problem for a long time
– and will continue. Fake news isn’t new – and everyone has a
responsibility to do their part.

We take this responsibility seriously. We’re testing several ways to make
it easier to report a hoax if you see one on Facebook, which you can do by
clicking the upper right hand corner of a post.

We’ve also found that a lot of false news is financially motivated. So
we’re doing several things to reduce the financial incentives.

The goal is to empower people to identify misleading news content with an
educational, in-product communication from Facebook and send a strong
signal that we are against false news.

Q: What is your policy in terms of protecting users from government
security agencies?

A: Protecting the security of people on Facebook and the privacy of their
information is hugely important to us. We do not provide any government
organisation with direct access to our servers. We require governments to
follow our published guidelines for requesting information from us.

Q: How do you control Cyber-bullying?

A: Our standards prohibit the posting of content that bullies or harasses,
and we maintain a robust reporting infrastructure that leverages two
billion people who use our site to keep an eye out for offensive or
potentially dangerous content. We allow you to speak freely on matters and
people of public interest, but remove content that appears to purposefully
target private individuals with the intention of degrading or shaming them
when reported to us.

Q: How do you control nudity?

A: It is not always easy to find the right balance between enabling people
to express themselves while maintaining a comfortable experience for our
global and culturally diverse community of many different ages, but we try
our best. We also have to take into account that we have young people on
our platform.

Q: Do you allow advertising on your platforms? What is your policy?

A: In order to maintain a safe and respectful community on Facebook, we
have global Advertising Policies that describe what ads are and are not
allowed on Facebook. When an ad is submitted, it goes through an extensive
review process. If an ad is submitted that violates these policies, the ad
will be rejected by our team.

Q: Do you sometimes get lawsuits from those abused through you network?

A: This isn’t something we can or would discuss.

Q: Have there ever been any prosecutions of those with fake accounts?

A: Again, this isn’t something we can discuss, however as mentioned,
Community Standards and online safety is extremely important to us at
Facebook and will continue to be – we always want people to feel welcome,
safe and empowered when using the platform.

Q: How many users are there in Zimbabwe?

A: We don’t reveal figures for Zimbabwe, however what we can say is that
since 2015, the number of people connected to Facebook across the
continent has increased by 42 percent to over 170 million monthly active
people, of which 94 percent come back on mobile.

Sub-Saharan Africa
Total Daily Active People: 49 million
Mobile: 48 million
Total Monthly Active People: 101 million
Mobile: 98 million.

Q: How does Facebook make its money as a business?

A: Facebook makes the majority of its revenue from advertising. You can
find the latest information on our financials and revenues on our Investor
Relations site. What this means is that we’re in the business of growing
our advertising partners businesses – we want to be the best dollar and
minute they spend. Our success depends upon driving business results for
our clients.

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