POTRAZ says telecoms set for strong growth 

Source: POTRAZ says telecoms set for strong growth – herald

Nelson Gahadza

The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) says the industry is positioned for strong growth following the deployment of the Fifth Generation (5G) technology and the entry of global low-earth-orbit satellite service giant Starlink.

The sector is projected to experience accelerated growth on account of the growing adoption of emerging technologies such as artificial intelligence (AI) and machine learning (ML).

According to the POTRAZ first quarter 2025 sector performance report, Very Small Aperture Terminal (VSAT) subscriptions registered a 32,02 percent increase in the first three months of this year.

“This is attributed to the continued increase in Starlink subscriptions,” reads part of the report.

Starlink falls under the VSAT umbrella, which saw subscriptions surging to 30 907 in the first quarter from 23 410 in the same period last year.

Starlink officially launched in Zimbabwe in September 2024 and has quickly gained popularity due to its low-cost satellite internet service.

The US headquarted internet service provider has significantly impacted the Zimbabwean market, with initial reports indicating 20 000 new subscribers registered in the first four months of the year.

During the quarter under review, active fibre subscriptions recorded a 2,36 percent growth to 81 287 compared to 2024. Fixed LTE subscriptions grew by 7,25 percent to 109 504 in the review period compared to 102105 in the same quarter last year.

Mobile internet subscriptions, the largest internet/data technology, registered a marginal 0,32 percent growth to 11 604 414 in the first quarter from 11 569 253 in the same period last year.

Overall, the total number of active internet/data subscriptions for the quarter under review increased by 0,45 percent 2024 levels to 11 942 857 in the first quarter of 2025.

The internet penetration rate, however, went down by 1,37 percentage points to 76,19 percent in the first quarter of this year, owing to a higher change in the population figure of 1,6 percent compared to an increase of 0,45 percent in internet/data subscriptions.

“Broadband penetration rate also went down by 1,15 percentage points from 75,52 percent to 74,37 percent, due to the same reason,” reads part of the report.

According to the report, revenue for Mobile Network Operators (MNOs) declined by 4,20 percent from ZiG6,42 billion to ZiG6,15 billion in the first three months.

“Higher revenues in the previous quarter might have been driven by increased consumer spending due to the festive season, while back-to-school demands could have affected consumers’ spending power in the quarter under review,” POTRAZ said.

It noted that, on the other hand, aggregate operating costs for MNOs increased by 33,46 percent from ZiG2,8 billion recorded in the fourth quarter of 2024 to ZiG3,68 billion in the first quarter of 2025.

“Meanwhile, MNO total capital expenditure decreased by 50 percent from ZiG842,20 million to ZiG423,81 million in the quarter under review.”

According to POTRAZ, internet/data services have become the biggest revenue contributor for the MNOs, as indicated by a move from a 48,91 percent contribution in the previous quarter to a 50,28 percent contribution in the quarter under review.

“This is attributed to the growing demand for data services and enhanced internet connectivity, as well as a continued shift in consumer preference from consumption of voice-centric services to data-centric services,” reads part of the report.

POTRAZ said as the MNOs strove to enhance connectivity, quality of service and network speeds, efforts were being made towards the deployment of 5G base stations across the country, and this was evidenced by a 53,33 percent increase in 5G deployments in the quarter under review.

The sector recorded a 1,38 percent increase in active mobile subscriptions from 15 677 094 recorded in the fourth quarter of 2024 to 15 893 626 in the quarter under review.

However, despite an increase in the number of subscribers, the mobile penetration rate declined by 0,87 percentage points to 101,39 percent, owing to a corresponding increase in estimated population figures.

In the quarter under review, Econet and NetOne increased subscribers by 2,17 percent and 0,38 percent, respectively, whilst Telecel lost subscribers by 11,69 percent.

Mobile internet/data traffic increased significantly by 17,31 per cent from 97,19 Petabytes (PB) recorded in the fourth quarter of 2024 to 114,02 PB in the quarter under review.

All mobile operators, save for Telecel, recorded internet/data traffic growth.

“The proliferation of smartphones and the popularity of social media platforms have continuously driven internet/data traffic in the country. Econet recorded a significant increase of 20,68 percent in traffic, followed by NetOne with 5,23 percent; meanwhile, Telecel recorded a significant decline of 18,26 percent,” POTRAZ said.

During the period under review, the total number of active fixed telephone subscriptions increased marginally by 0,91 percent from 298 047 in the fourth quarter of 2024, reaching 300 748 in the quarter under review.

Fixed teledensity, however, declined by a marginal 0,02 percentage points from 1,94 percent to 1,92 percent in the first quarter of 2025 owing to the 1,6 percent growth in the population figure based on estimates by ZimStat, compared to the 0,91 percent growth in fixed subscriptions.

According to the report, postal and courier volumes declined by 3,88 percent to 316 298 in the first quarter of 2025.

The total number of operational postal and courier outlets increased from 511 to 516 outlets recorded in the first quarter of 2025.

Resultantly, postal and courier revenues, operating costs and capital expenditure declined by 15 percent, 21 percent and 68 percent, respectively.

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